![]() If TV buttons cannot be operated, proceed to Step 2.If TV buttons can be operated, proceed to Section B: Checking items of the remote control.Section A: Check whether or not the TV is in operation Section C: Select remote control type (common).Section B: Checking items of the remote control (common). ![]() Section A: Check whether or not the TV is in operation.If the problem is due to the remote control, you will be guided by the remote control type. First, check whether the problem is due to the TV or the remote control. This article is composed of the following items. If the issue continues, we advise you to go through each section of our complete troubleshooting guide. If the issue is resolved, the remote control may have temporarily stopped working due to poor battery contact or static electricity. If the issue is not resolved, remove the batteries again and leave them out for approximately 1 minute. ![]()
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